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Contact us

Have a question about our diffusers or fragrances? We’d love to hear from you.

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Call Customer Care
Prefer to speak to someone? Our Customer Care team can assist with orders, scents, or support.
Mon–Fri, 1pm–5pm AEST
WhatsApp Video Call
For scent matching or product guidance, speak to our Fragrance Concierge via live video.
Mon–Fri, 1pm–5pm AEST
Book a General Meeting
Need help or a fragrance consult? Book a video call with our team – we're happy to assist.
Wholesale & Commercial
For stockist, commercial, or partnership opportunities.
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Whether it's praise or a problem, we're here to listen and improve.
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Browse FAQs or message us for quick help.
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Personal Fragrance Consult

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Chat or Help Centre

Browse FAQs or message us for quick help.

Are you a loyalty member?

Live Chat: 9am–5pm AEST

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