FREE SHIPPING ON ORDERS OVER $75
A Keepsake from Our Beginning
Every brand has a beginning. This is ours — and we wanted to mark it with something meaningful.
Hello from Kirri is a delicate Bone China mug created to celebrate the launch of our brand — a small but thoughtful piece to bring calm, connection, and beauty into your daily rhythm. On the outside, a gentle Hello welcomes you. Inside, as you reach the final sip, a quiet Goodbye awaits — a playful, poetic detail to remind you that even simple rituals can be moments of joy.
Crafted from fine white Bone China and finished with understated black lettering, it’s light in your hand, smooth to the touch, and designed to elevate the everyday. Whether it’s your morning coffee, an afternoon tea, or a quiet cup before bed, this mug invites you to pause — to be present, if only for a moment.
As our first collectible, it carries something more than form and function. It’s a piece of Kirri history. A token from the beginning. A hello from us to you.
SHIPPING
We can ship to any address in the world. If you require further assistance, please email us at help@houseofkirri.com
Shipping costs to:
Australia:
- FREE for Australian orders over $75
- $9 for Australian orders under $75
New Zealand:
- $40 flat rate
Worldwide
- Prices auto calculated at checkout.
RETURN AND EXCHANGE PROCEDURES
Return and exchange
If you return an item in its *original condition, requesting a refund/exchange within 30 days of receiving it, we'll give you a full refund by way of the original payment method. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.
We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
*Original condition
If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
Returning a faulty or incorrect item
As soon as you discover a fault, please contact our Customer Care Team using one of the options below. You'll need to provide your order number, details of the faulty item, and a photo or video of the fault.
https://www.scentaustraliahome.com.au/pages/warranty
Direct: 1300 731 680
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Have questions? Contact us
FREE Shipping On Order over $75
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A Keepsake from Our Beginning
Every brand has a beginning. This is ours — and we wanted to mark it with something meaningful.
Hello from Kirri is a delicate Bone China mug created to celebrate the launch of our brand — a small but thoughtful piece to bring calm, connection, and beauty into your daily rhythm. On the outside, a gentle Hello welcomes you. Inside, as you reach the final sip, a quiet Goodbye awaits — a playful, poetic detail to remind you that even simple rituals can be moments of joy.
Crafted from fine white Bone China and finished with understated black lettering, it’s light in your hand, smooth to the touch, and designed to elevate the everyday. Whether it’s your morning coffee, an afternoon tea, or a quiet cup before bed, this mug invites you to pause — to be present, if only for a moment.
As our first collectible, it carries something more than form and function. It’s a piece of Kirri history. A token from the beginning. A hello from us to you.
SHIPPING
We can ship to any address in the world. If you require further assistance, please email us at help@houseofkirri.com
Shipping costs to:
Australia:
- FREE for Australian orders over $75
- $9 for Australian orders under $75
New Zealand:
- $40 flat rate
Worldwide
- Prices auto calculated at checkout.
RETURN AND EXCHANGE PROCEDURES
Return and exchange
If you return an item in its *original condition, requesting a refund/exchange within 30 days of receiving it, we'll give you a full refund by way of the original payment method. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.
We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
*Original condition
If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
Returning a faulty or incorrect item
As soon as you discover a fault, please contact our Customer Care Team using one of the options below. You'll need to provide your order number, details of the faulty item, and a photo or video of the fault.
https://www.scentaustraliahome.com.au/pages/warranty
Direct: 1300 731 680